We apologize for any inconvenience this caused! Allow us to fix this.
Email us at support@feline.ph within 15 days from the delivery date. Please send us the following details.
If damaged;
- Order No.:
- Product name of the defective item:
- Photo of the defect:
Our Customer Care team will get back to you as soon as possible. If the item is no longer in-stock, we will issue a refund in a form of store credit.
If wrong item;
- Order No.:
- Product name of the item you ordered:
- Product name of the item you received:
We’ll look into it and get back to you as soon as possible.
Take note: Item(s) must be unworn, unwashed, unaltered and price tags must be intact.